Privacy Policy

Last Updated: March,16th 2025

This Privacy Policy describes how Pinnacle FED (“we,” “our,” or “us”) collects, uses, and protects your Personally Identifiable Information (PII) when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. What Information We Collect

When you interact with our website, we may collect the following types of information:

✔ Personal Information: Name, email address, phone number, shipping/billing address, payment details.
✔ Order Information: Transaction details, purchased products, and order history.
✔ Website Usage Data: Cookies, IP addresses, and browsing activity to improve site functionality.

2. How We Use Your Information

We use your information to:

✔ Process and fulfill orders securely.
✔ Provide customer support and respond to inquiries.
✔ Send order updates, marketing emails (with your consent), and promotions.
✔ Improve website functionality and customer experience.
✔ Prevent fraud and unauthorized transactions.

3. How We Protect Your Information

Your personal information is safeguarded through:

✔ SSL Encryption: Securely encrypts sensitive data during transactions.
✔ Restricted Access: Only authorized personnel can access customer data.
✔ Third-Party Security Compliance: Transactions are processed through trusted payment gateways, ensuring we do not store sensitive payment information.
✔ Regular Malware Scanning: Our website is routinely scanned to protect against vulnerabilities.

4. Use of Cookies

We use cookies to:

✔ Remember your shopping cart and preferences.
✔ Track website analytics to improve your experience.
✔ Personalize content and advertising.

You can disable cookies in your browser settings, but this may affect some website features.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information. However, we may share information with:

✔ Service Providers: Website hosting, payment processors, and delivery services (only as necessary).
✔ Legal Compliance: If required by law, we may disclose information to law enforcement or authorities.

We may also share non-personal (anonymous) user data for analytics or marketing purposes.

6. Your Rights Under the CCPA (For California Residents)

If you are a California resident, you have the right to:

✔ Request Access: Ask for details on what personal information we collect and how we use it.
✔ Request Deletion: Ask us to delete your personal information, subject to legal obligations.
✔ Opt-Out of Data Sales: We do not sell personal data, but you can request removal from any marketing lists.

To exercise these rights, contact us at [Your Contact Email].

7. Data Retention Policy

✔ We retain personal data only as long as necessary to fulfill transactions, comply with legal obligations, or improve services.
✔ You may request data deletion at any time by contacting us.

8. Children’s Privacy (COPPA Compliance)

✔ Our website is not intended for children under 13.
✔ We do not knowingly collect personal data from children.
✔ If we learn that a child’s information was submitted, we will delete it immediately.

9. How We Handle “Do Not Track” Signals

✔ We honor Do Not Track (DNT) browser settings, meaning we do not track users who have enabled DNT in their browsers.

10. Policy Updates & Changes

✔ We may update this Privacy Policy periodically.
✔ Any changes will be posted here, and significant updates will be communicated via email or site notification.

11. Dispute Resolution & Governing Law

✔ Any disputes arising from this policy will be governed by the laws of [Your State].
✔ Disputes will be handled in the courts of [Your State/Country].

12. Contact Information

If you have any questions about this Privacy Policy or need to make a data request, please contact us at:

📧 [Your Contact Email]
📍 [Your Business Address]

✅ Final Compliance Checklist (Now Included)

✔ CCPA & Consumer Rights (California law covered)
✔ Data Retention Policy
✔ Children’s Privacy (COPPA Compliant)
✔ Do Not Track (DNT) Compliance
✔ Dispute Resolution & Legal Jurisdiction